VoIP Forum

To make your PC to Phone System experience more convenient and useful, we bring a solution called VoIP Billing System. This is a modular web based real-time prepaid/ postpaid billing solution available with customer care and reporting system, which enable Internet Telephony providers to provide PC to Phone, PC to PC, and Phone to Phone services.

 

Our VoIP billing & Softswitch, solution provides the creation and management of prepaid calling cards, real time rating and billing of credit customers, IVR Support, Agents Management, Commission Generation, Real-time customer provisioning and activity tracking, Secure payment/collection criteria for both prepaid and postpaid services and Management Reports

 

We have 24/7 support for our customers and we have more than 30 techs working for 3 shifts for helping our customers for 24/7. So our customers can contact us any time they when need our help. We also provide the Training to our customer.

We will provide the necessary remote training to customers to understand the software products. Our competent and reliable force of engineers delivers high-quality training programs to our customers.

Our experienced training team will provide Two days remote training of our Billing to the customers. They will train the every basic features and functions of the following modules of our Billing.

 

 

FREE OFFER :

 

You will get free customized advanced version softphone, (which support g723 codec) with the softswitch. In advanced version softphone user can see the balance and credit time on the skin Itself.

 

 

Features

 

 Web Based Reporting

 

  a.. ASR Reports

  b.. Fully customizable invoice Report

  c.. Comprehensive Call History reports

  d.. Commission Report

  e.. Revenue Report

  f.. Export Report to Excel, MS word, RTF, PDF format

  g.. Automatic invoice dispatching via email

  h.. Traffic reports and charts display in your Web browser

  i.. Access your reports from anywhere, anytime

  j.. There over 50 management reports, over 10 accounting reports including

 aging, credit and charge back and over 10 Operational reports.

 

Technical Architecture:

Following comprehensive step would enable you to understand and grab every benefit of Adore Pc 2 Phone system.

1. Radius Authontication:

Softphone-->SIP Proxy(SIP Express Router) -->Radius(Authontication) -->Billing Server-->Reply to SIP Proxy(SIP Express Router)

2. After Authontication, SIP proxy will terminate calls to CISCO/Quintum

3. After the call is completed, it will do the accounting and generate CDR
in Billing server

CISCO/Quintum Gatway-->Radius(Accounting)-->Billing-->Web (to View CDR and other reports)

 

Flexible Rate Plan Maintenance

 

  a.. Unlimited number of rating plans supported

  b.. Destination based billing

  c.. DNIS based Rating

  d.. Flexible call costing by day of week and time of day

  e.. Stepped or tiered dropping rates per call or per total usage

  f.. Rate plans support 1/1, 30/6, 60/6, 60/6 billing

  g.. Import Rate Tables directly from TXT files

  h.. Export Rate Tables to CSV or TXT file.

 

Accounts Maintenance ( Softphone & IP Phone Accounts)

 

  a.. Generate prepaid, postpaid, ANI based accounts/PIN

  b.. Web based accounts activation and recharge

  c.. Add ANI to the accounts

  d.. Export the Card Information and PINs and send directly printer

  e.. Charge Maintenance, Disconnect, and Activation Fees

  f.. Expire cards X days after first date of use

  g.. Charge Toll-Free and Payphone Surcharges

  h.. Apply Surcharges based on the ANI (Caller ID) or Dialed Number (DNIS)

  i.. Play Dollar/Minutes remaining in your card

  j.. Allow multiple ANI users for each Account (Great for corporate

 customers)

  k.. Allow End-Users to recharge their Accounts online

  l.. Play Messages to callers in the middle of the call

 

 

Gatway Supported

 

  a. Cisco
  b. Quintum
  c. GNU GK
  d. SIP Express Router

 

 

CRM Features

 

  a. Customer provisioning and Management
  b. Agent/Reseller provisioning and Management
  c. CSR can post payments, credits and adjustment
  d. Trouble Ticket Management
  e. Email notification based in predefined criteria

 

Web Based Reporting

  - ASR Reports
  - Fully customizable invoice Report
  - Comprehensive Call History reports
  - Commission Report
  - Revenue Report
  - Export Report to Excel, MS word, RTF, PDF format
  - Automatic invoice dispatching via email
  - Traffic reports and charts display in your Web browser
  - Access your reports from anywhere, anytime
  - There over 50 management reports, over 10 accounting reports including aging, credit and charge back and over 10 Operational reports.

For more information please feel free to contact us at : voip200607@yahoo.com